Etihad Airways - Worst Service I have ever had, Even after 8 days of filling complaint no response. Bad Airline
Even after 10 days of filling complain they haven't responded. I am putting my experience here so that other people can take informed decision before travelling with Etihad.
Flight No- EY 211, EY 641, Ey622, KQ 251
Date: 10/01/2016 Delhi to Nairobi
Booking Referance: LMGVSM
on 10th of January I was travelling from delhi to Nairobi. At abu dhabi airport an officer didn't allowed to board our flight to Nairobi stating that its over loaded. He then forced us to board on flight to Seychelles and then to Nairobi. Extending our travel time by more than 12 hours.
These are my concerns,
1. The office was very rude and having extremely bad conduct.
2. How can I airline stop us from boarding on our scheduled flight and forcing to board on another.
3. How the flight became over loaded or it was over booked.
4. When we requested for arranging next direct flight to Nairobi they said its after 24 hours and they said they wont accommodate in hotel so we had to stay at terminal only. They literally harassed us.
And biggest misery is that even after 10 days of filing complaint no body bothers to respond. *** with Etihad
Reviewer is in unhappy mood. Please immediately contact the author of this review to discuss poor customer service of etihad airways flight booking. Etihad Airways needs to read this review and look into the issue (if any) according to poster's claims.