I had bought a round trip ticket for my mother from Iran to San fransico 3 months ago. Today she supposed to fly back to Iran with a 9.40 am flight EY182.
After 2 and a half hours commuit we arrived there. We waited 40 min for our turn to checked in.
The lady says your flight is for tomorrow and I can't find you in this flight which all sold out.
I goes what does that mean !!!!
She can't help me there after all the arguments and I had to drive all the way back home.
Finally I was able to call the air ways and they are claiming that they had changed our flight and already sent us an email which was never received .
They are claiming I can't do anything except to right a feedback.
Today was the most stressful day in our life.
I will never travel with them again.
This reviewer shared experience about poor customer service and wants this business to read this review and look into the issue (if any) as the author lost $470. Nicole95123 is overall dissatisfied with Etihad Airways and uploaded a picture. The most disappointing about etihad airways flight booking at Etihad Airways was changing my flight without notification Reviewer wants customer support to reach our to him or her ASAP for further discussion of this matter.
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