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I have traveled on your Etihad airlines flight EY 277 in May, 2018. I am writing to you as no one from the Etihad Airways customer service is able to answer my question and customer relations email is not responding to my email communication. I hope, at least they will...
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EtihadHelp
EtihadHelp
Etihad Airways Verified Representative

Dear Guest, we are sorry to hear your disappointment. We'd like to investigate this further for you.Please provide us your case number or email address via socialmedia@etihad....

#1273105
I was scheduled to fly today May 25th from Dulles to Abu Dhabi to Mumbai to Chennai. While checking in I asked the counter staff a Mr. Freddy if I could go non stop Abu Dhabi to Chennai. He was helpful and told me that they could not do it but to try and call the call...
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EtihadHelp
EtihadHelp
Etihad Airways Verified Representative

We are sorry to read about your experience with us. Please submit your details at http://bit.ly/2wF2jkp to elaborate on your experience so that our Guest Relations officers ca...

1.3
#1264587
Etihad Airways - Pathetic Service - Baggage Damage
Etihad Airways - Pathetic Service - Baggage Damage
When I am travelling back from India-Hyderabad to Charlotte NorthCArolina (USA); My new baggage (50lbs) which I purchased couple of weeks back got "torn and damaged" completely. It can't be repaired, as it is completely ripped away during my flight course. Please...
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EtihadHelp
EtihadHelp
Etihad Airways Verified Representative

Hello, please forward your details to BaggageClaims@etihad.ae within 7 days after your flight.They will be able to assist you with your claim. *Isi

1.0
#1257378
I used as many as 12 airlines in the past. But, Etihad is worst, worst, worst. If there is any word more than WORST in english, that is Etihad airlines. I have posted my review around 2 months ago regarding my in-laws not being allowed to board (they are coming on...
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Anonymous
Anonymous

See you in the court.

EtihadHelp
EtihadHelp
Etihad Airways Verified Representative

Hello Konath, thank you for reaching out to us.You may send us your case number and we have a look into it for you. *Isi

Ringway, England
#1253582
WORST EXPERIENCE EVER!!! I travelled along with my whole family and brother we had requested HINDU meal for the round trip a head of time. For departure from NYC-AUH crew stated maybe it did not go through then from AUH-KTM they said it's not in the record and for the...
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EtihadHelp
EtihadHelp
Etihad Airways Verified Representative

Hi, we're sorry to learn about this. We can understand that this is not ideal and that you are looking for a solution. Please send us your ticket number and your email address...

#1248973
Etihad Airways - Compensation for missing connecting bus due to delayed arrival of EY17 on 28th April at London Heathrow
Etihad Airways - Compensation for missing connecting bus due to delayed arrival of EY17 on 28th April at London Heathrow
Etihad Airways - Compensation for missing connecting bus due to delayed arrival of EY17 on 28th April at London Heathrow
Hello Eithad Airways, I (Meenakshi Manglani) and my and daughter (aged 7 years) had travelled from Hyderabad to London (via Abu Dabhi) by Eithad Airways on 28th April 2018. Your flight’s EY17 from Abu Dabhi to London arrival to Heathrow Airpot London was delayed by 2...
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EtihadHelp
EtihadHelp
Etihad Airways Verified Representative

Hi Meenakshi, thanks for getting in touch. We are sorry to hear that your flight was delayed, causing you to miss your connecting bus. We understand this must have been disapp...

Longford, England
I didn't like
  • Delayed flight which made me loose gbp346
#1244978
Me and my elderly mother was traveling to Manchester from Islamabad airport, as we had bought the ticket few months ago, time of departure was from Islamabad on the 24/04/18 at 20:40, we received boarding passes from the desk for Islamabad to Abu Dhabi and Abu dhabi to...
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EtihadHelp
EtihadHelp
Etihad Airways Verified Representative

We are sorry to hear about this issue. Please send the details of your experience along with your booking reference to feedback@etihad.ae so that our team can investigate this...

Anonymous
Khazer

I’m awaiting a response from etihad

2.2
I liked
  • Meals
I didn't like
  • Bad communication
#1242428
I checked in my baggage at Bangalore and picked at Munich. While taking I found my trolley wheels broken and missing. Very bad. Ethihad damaged my luggage. Please answer what to do now. manojkpcb@gmail.com
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EtihadHelp
EtihadHelp
Etihad Airways Verified Representative

Hello, I am sorry to hear about your experience.A damage needs to be reported within 7 days after the flight.Please send your details such as booking reference or ticket numbe...

#1238621
We have been long time customers of etihad but after today i will never fly with them again.we were scheduled to go from kochin to abu dhabi then a transfer to dubai to visit some friends and then 3 days later abu dhabi to london. Unfortunately due to a personal issue...
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EtihadHelp
EtihadHelp
Etihad Airways Verified Representative

Hello,Please contact us via our Feedback Form on our website so that we can investigate this further.Thank you. *Rose

EtihadHelp
EtihadHelp
Etihad Airways Verified Representative

Hello,Please contact us through our Feedback Form online so that we can investigate this further.Thank you. *Rose

1.0
#1231934
You guys lost my luggage it has been 10 days and no response about my luggage then you tried to send me someone else’s luggage and tried to tell me it was mine theives I will never recommend this airline again and I am taking legal action
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EtihadHelp
EtihadHelp
Etihad Airways Verified Representative

Hello, I am sorry to hear about your experience. Please send us your PIR file reference number which you received at the airport when you reported the baggage missing. Then we...

1.0
#1230494