Etihad Airways Reviews

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Dear Sir What happened to your compensation of four hundred dollar, . I got stuck in Srilanka for five Months due to covid19. I booked tickets on 5th February20.Manchester to Chennai Your Etihad ref

Etihad Airways - Dear Sir What happened to your compensation of four hundred dollar, . I got stuck in Srilanka for five Months due to covid19. I booked tickets on 5th February20.Manchester to Chennai Your Etihad ref
Etihad Airways - Dear Sir What happened to your compensation of four hundred dollar, . I got stuck in Srilanka for five Months due to covid19. I booked tickets on 5th February20.Manchester to Chennai Your Etihad ref
Dear Sir What happened to your compensation of four hundred dollar, . I got stuck in Srilanka for five Months due to covid19. I booked tickets on 5th February20.Manchester to Chennai Your Etihad ref :-no, WSKOML, I returned back on 8th August in Etihad airways ref no HDKHND. I am not receiving any compensation .I sent you my booking copy with attachment Thank you &;;;;;;;;;;;;;;;;;;;;;;;;;; Regards Ramachandran Solya Lounge access Priority check-in Lounge access Priority check-in ... [ Lounge access Priority check-in ... [Message clipped] View entire message 2 AtWtachments
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1 comment
#1966889

Hi Ramachandran, thanks for reaching out to us. I believe our Guest Relations team would be able to assist you with this issue, however if I may suggest, please add more details about what happened to the initial ticket, as I saw that it was refunded.

You can contact the Guest Relations team here: https://www.etihad.com/en-ae/help/feedback. *Sky

ID
#2346112 Review #2346112 is a subjective opinion of poster.
Location
Hounslow, England
New Reviewer
I had my return, from Pakistan to Canada, scheduled for May 23rd, 2021. But Due to UAE travel ban from Pakistan, my flight from Karachi to Abu Dhabi was cancelled three times until August 2021, when the ban was lifted and I was able to get reservation for Sept 5th. But...
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ID
#2883787 Review #2883787 is a subjective opinion of poster.
Location
Karachi, Sind
Loss
$10000
Preferred solution
My wife lost his job of PSW worker as we were not able to return on time. So I would like the company to compensate for the loss. We rescheduled our return 5 times and and unwillingly we had to spend 4 more months in Pakistan than we planned.
New Reviewer

Refund tickets

Hello. We have a problem. 2 of our flights has been canceled, so we are not able to fly. So we asked etihad for refund. We tried to call etihad number 00971 6** **5 666 (as in your conditions) but there is hard to get answer for that call and if finally there is, there is no options to ask for refund for canceled flight. We tried to visit etihad company branch in our country but there is no company in that adresse. We wrote them emails to socialmedia@***.ue, but they didnt answer. We also wrote them msg on facebook but they didnt answer. We dont know other method to contact them
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ID
#2881538 Review #2881538 is a subjective opinion of poster.
Loss
$1500
Preferred solution
Full refund
New Reviewer

Frage über das übergepäck kostet von Wien nach muscat

Ich möchte wissen bitte, wie kostet das über das Übergepäck ist, wenn ich von Wien nach Muskat fliege . Danke
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ID
#2844712 Review #2844712 is a subjective opinion of poster.
Preferred solution
Übergepäck

No answer to customer service

I have been on hold now for four hours trying to contact customer service. I am trying to cancel my flight and i have already tried online to cancel and it says I need to ring customer service to cancel. Four hours and still no answer. How else can I cancel my flights this is ridiculous

User's recommendation: Don’t book etihad.

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3 comments
#2066214

This is absolute insanity and unacceptable! I am in the same situation.

This is the second day that I am attempting to get someone on the phone but HOURS late, still nothing! How is this OK, Etihad?

#2061390

Dear Guest, Please contact us via our Social Media channels so that we can assist you further with your booking. Thank you. *Rose

#2061389

Dear Guest, Please contact us via our Social Media channels so that we can assist you further with your booking. Thank you. *Rose

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ID
#2842967 Review #2842967 is a subjective opinion of poster.
Location
Abu Dhabi, Abu Dhabi
New Reviewer

Change flight

Trying to change flight time for the connections flight from Abu Dhabi to Cairo as the lay over time is over 12 hours. I was hoping to extend lay over time by 6 hours to rest at a booked airport hotel.

User's recommendation: Try to call more than once until flight is arranged.

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1 comment
#2051342

Dear Lucie, If you have booked directly with us, please call our Contact Centre. If you have booked with a travel agency, please contact them directly for assistance. Thank you.*Rose

ID
#2788279 Review #2788279 is a subjective opinion of poster.
Location
Toronto, Ontario

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

No answer

Keep Ringing until my Phone Data is Finish ,I pay 500 Pesos but no answer.answer. Why it is too hard to contact your customer service ? We want to know about your bagage rules because we will be Travelling this month,sad to say that We DIDN'T, get good answer,we've been calling 2 hours in all your hotline.
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1 comment
#2051341

Dear Anuhea, Sorry to hear that you were unable to get through to our Contact Centre. You may check your baggage allowance by entering your booking reference via Manage My Booking.

Thank you. *Rose

ID
#2777940 Review #2777940 is a subjective opinion of poster.
Location
Quezon City, Manila

Check my booking

I have been refunded without applying for cancellation. Got refund of 50% no emails nothing. So pissed.

User's recommendation: Don't try if you can't wait for 1 hour to talk.

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1 comment
#2048024

Dear Guest, Please contact our Guest Relations Team via the Feedback Form on our website. They will be able to investigate this further.

Thank you. *Rose

ID
#2757717 Review #2757717 is a subjective opinion of poster.
Location
Chandigarh, Chandigarh
New Reviewer

Travel bank

I have been trying to use my travel bank money to change my booking and it's not happening. I've been at it since 2 hours now
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1 comment
#2048025

Dear Gursheen, Please call our Contact Centre who will be able to assist you with rebooking your flights using your Travel Bank. Thank you. *Rose

ID
#2754412 Review #2754412 is a subjective opinion of poster.
New Reviewer

Booking change

I'm trying to change my booking and use my travel bank but there is no option to use it. The toll free customer care number is not working either. This is extremely infuriating. I've been trying to do this since the past 2 hours. I just don't know what to do now
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ID
#2754400 Review #2754400 is a subjective opinion of poster.
Preferred solution
Deliver product or service ordered
New Reviewer

Check flight time

The number is wrong I want to ask about my flight time Booking reference is ZSDOPB My name is mohannad aburomman.
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ID
#2752461 Review #2752461 is a subjective opinion of poster.
Preferred solution
.

Inquiry my flight

Hello Sir/Madm My Name is Gaurav singh i am indian i have residency of portugal but i book my flight from barcelona spain to india and i am not vaccinated yet can i fly to india without vaccination? Thanks
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ID
#2744104 Review #2744104 is a subjective opinion of poster.
Location
Madrid, Madrid, Comunidad De
New Reviewer

We want to change Our flight

My husband name is sajjad toor and bokning reference is MXQEUC and his flight 4 augusti and vi want to change 24 augusti please check and help us. Mvh
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ID
#2721391 Review #2721391 is a subjective opinion of poster.
Location
Gnesta, Södermanland
Preferred solution
Only Change flight
New Reviewer

My flight will be of 28 july, will it confirm?

My flight will be of 28 July. I want to know will it confirm or not ? Please check my flight of 28 July .
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ID
#2706164 Review #2706164 is a subjective opinion of poster.
Location
Lahore, Punjab Province
New Reviewer

Ticket no. -607213****169, ticket code- ZGKYZM

I would like to rebook the above mentioned ticket from Bahrain to Kochi, which was on 11th march 2020. Etihad office informed the ticket is open but I couldn't rebook since it's online ticket and system's not identifying my ticket reference
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1 comment
#2048023

Dear Lovely, Please contact us via our Social Media channels with your ticket number so that we can assist you with rebooking your flights. Thank you. *Rose

ID
#2687967 Review #2687967 is a subjective opinion of poster.
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

No reply to email on refund for cancelled flight

Please note that return for Detty Mathew on 10 Aug 2019 was cancelled due to no flight take off from Cochin. I had contacted your customer service number in Aug19 and the agent informed me I will get the refund for the same. I have not yet received the refund for cancelled flight. Booking Reference: NMKCCC Ticket Number: 607213****425 Flight date: 10Aug19 From: Cochin Airport, Kochi, India To: Abu Dhabi Airport,Abu Dhabi, United Arab Emirates
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1 comment
#2048019

Dear Detty, Please contact us via our Social Media channels if you have still not received your refund so that we can look into this for you. Thank you. *Rose

ID
#2684634 Review #2684634 is a subjective opinion of poster.
Location
Abu Dhabi, Abu Dhabi
Preferred solution
Full refund

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