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Spent two nights in airport n notices that ground staff from transfer desk, a young Philippino girl staff in that bar next to smoking room in terminal 1, say bad ones in English to her colleague behind the bar on two passengers and to my surprise since I've been...
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#1303201
Our kids 6 and 9 were traveling from US to Hyd India as unaccompanied minors were asked for Name, Age, Address and Phone number of their destination in India and also asked to sign something in the airport. Am not sure what they signed as we are not aware of a policy....
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EtihadHelp
EtihadHelp
Etihad Airways Verified Representative

Hi there, in line with our policy, the form must be submitted with the contact details of parents or guardians who will pick up & drop off the minor.Please check out our websi...

EtihadHelp
EtihadHelp
Etihad Airways Verified Representative

Hi there, contact details of the Parent/Guardian are required in line with our unaccompanied minor service policy.Please take a look on https://www.etihad.com/en-ae/experience...

#1283499
I have traveled on your Etihad airlines flight in May 2018. I am writing to you as no one from the Etihad Airways customer service is able to answer my question and customer relations email is not responding to my email communication. I hope, at least they will answer...
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EtihadHelp
EtihadHelp
Etihad Airways Verified Representative

Hello, please send us your details via SocialMedia@etihad.ae or via Facebook or Twitter as we will be quicker to check your booking regarding your baggage allowance and the ch...

#1273113
I have traveled on your Etihad airlines flight EY 277 in May, 2018. I am writing to you as no one from the Etihad Airways customer service is able to answer my question and customer relations email is not responding to my email communication. I hope, at least they will...
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EtihadHelp
EtihadHelp
Etihad Airways Verified Representative

Dear Guest, we are sorry to hear your disappointment. We'd like to investigate this further for you.Please provide us your case number or email address via socialmedia@etihad....

#1273105
I was scheduled to fly today May 25th from Dulles to Abu Dhabi to Mumbai to Chennai. While checking in I asked the counter staff a Mr. Freddy if I could go non stop Abu Dhabi to Chennai. He was helpful and told me that they could not do it but to try and call the call...
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EtihadHelp
EtihadHelp
Etihad Airways Verified Representative

We are sorry to read about your experience with us. Please submit your details at http://bit.ly/2wF2jkp to elaborate on your experience so that our Guest Relations officers ca...

1.3
#1264587
Etihad Airways - Pathetic Service - Baggage Damage
Etihad Airways - Pathetic Service - Baggage Damage
When I am travelling back from India-Hyderabad to Charlotte NorthCArolina (USA); My new baggage (50lbs) which I purchased couple of weeks back got "torn and damaged" completely. It can't be repaired, as it is completely ripped away during my flight course. Please...
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EtihadHelp
EtihadHelp
Etihad Airways Verified Representative

Hello, please forward your details to BaggageClaims@etihad.ae within 7 days after your flight.They will be able to assist you with your claim. *Isi

1.0
#1257378
I used as many as 12 airlines in the past. But, Etihad is worst, worst, worst. If there is any word more than WORST in english, that is Etihad airlines. I have posted my review around 2 months ago regarding my in-laws not being allowed to board (they are coming on...
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Anonymous
Anonymous

See you in the court.

EtihadHelp
EtihadHelp
Etihad Airways Verified Representative

Hello Konath, thank you for reaching out to us.You may send us your case number and we have a look into it for you. *Isi

Ringway, England
#1253582
WORST EXPERIENCE EVER!!! I travelled along with my whole family and brother we had requested HINDU meal for the round trip a head of time. For departure from NYC-AUH crew stated maybe it did not go through then from AUH-KTM they said it's not in the record and for the...
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EtihadHelp
EtihadHelp
Etihad Airways Verified Representative

Hi, we're sorry to learn about this. We can understand that this is not ideal and that you are looking for a solution. Please send us your ticket number and your email address...

#1248973
Etihad Airways - Compensation for missing connecting bus due to delayed arrival of EY17 on 28th April at London Heathrow
Etihad Airways - Compensation for missing connecting bus due to delayed arrival of EY17 on 28th April at London Heathrow
Etihad Airways - Compensation for missing connecting bus due to delayed arrival of EY17 on 28th April at London Heathrow
Hello Eithad Airways, I (Meenakshi Manglani) and my and daughter (aged 7 years) had travelled from Hyderabad to London (via Abu Dabhi) by Eithad Airways on 28th April 2018. Your flight’s EY17 from Abu Dabhi to London arrival to Heathrow Airpot London was delayed by 2...
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EtihadHelp
EtihadHelp
Etihad Airways Verified Representative

Hi Meenakshi, thanks for getting in touch. We are sorry to hear that your flight was delayed, causing you to miss your connecting bus. We understand this must have been disapp...

Longford, England
I didn't like
  • Delayed flight which made me loose gbp346
#1244978

Contact Etihad Airways

Mailing Address:
Etihad Airways
PO Box 35566
Abu Dhabi, Abu Dhabi
United Arab Emirates
Phone:
(888) 838-4423
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Me and my elderly mother was traveling to Manchester from Islamabad airport, as we had bought the ticket few months ago, time of departure was from Islamabad on the 24/04/18 at 20:40, we received boarding passes from the desk for Islamabad to Abu Dhabi and Abu dhabi to...
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EtihadHelp
EtihadHelp
Etihad Airways Verified Representative

We are sorry to hear about this issue. Please send the details of your experience along with your booking reference to feedback@etihad.ae so that our team can investigate this...

Anonymous
Khazer

I’m awaiting a response from etihad

2.2
I liked
  • Meals
I didn't like
  • Bad communication
#1242428