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On May 17th 2017, in EY 271 Fly from chennai - abuthabi,i miss my red safari box type cabin language inside the flight itself, in my cabin language i have pink colour file with my daughter kaviya birth certificates, hard disk, cd player... and my dress(legings, tops), in my cabin head i used blue colour ribbon, i attach the photos, please give a proper responses as soon as possibble my kids file is very very important for us,,, kindly make a serious issue of my letter, and reply me, as quickly as possible.... My e-mail id ndgowrishankar@gmail.com and my other email-id, is gaylalith@gmail.com

Product or Service Mentioned: Etihad Airways Baggage Policy.

Reason of review: Poor customer service.

Preferred solution: Deliver product or service ordered.

Company wrote 3 public responses to the review from May 25, 2017.
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Anonymous
Pleasanton, California, United States #1337154

This is my File reference number and they closed the case without my without informing me and stating we cant able to find the baggage.

PIR : SFOEY12039

Claim Reference NO : 557265

EtihadHelp
to Gowrishankar #1340649
Etihad Airways Verified Representative

Hi Gowrishankar,

we have asked our team to have a look into your case and get back to you. We apologise for the delay. *Sky

EtihadHelp
#1333464
Etihad Airways Verified Representative

Hi there, did you report about your lost property upon your arrival? Could you please send your file reference number for our review. *Joe

EtihadHelp
#1333445
Etihad Airways Verified Representative

Hi there, did you report about your lost property upon your arrival? Could you please send your file reference number for our review. *Joe

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