1 comment

Respected Representative, I am writing to file a complaint that I did not get my luggage at LHE airport. I filed luggage claim request and attached it the file reference number and details of the baggage.

Even after 4 days, there is no trace. Customer service is terrible. No body is answering the calls in AHU and no reply what so ever. Bag brand: Delsey Bag Color: Black Bag size: 22' Reference Number: LHEEY24049 Flight number: EY243 Booking Reference: IEYPDC Is it possible for you to trace my bag and inform me the expected arrival time?

I will love to hear from your side. thanks, Hassan

Product or Service Mentioned: Etihad Airways Baggage Policy.

Reason of review: Poor customer service.

Monetary Loss: $3500.

Company wrote 1 public responses to the review from Sep 03, 2017.
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EtihadHelp
#1366423
Etihad Airways Verified Representative

Hello, we are sorry to hear about your delayed baggage.

Please send us your details via socialmedia@etihad.ae and we will check with our team. *Ela

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