Product: Etihad Airways Flight Booking Clear all filters (0 of 32 reviews match)
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I was scheduled to fly today May 25th from Dulles to Abu Dhabi to Mumbai to Chennai. While checking in I asked the counter staff a Mr. Freddy if I could go non stop Abu Dhabi to Chennai. He was helpful and told me that they could not do it but to try and call the call...
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EtihadHelp
EtihadHelp
Etihad Airways Verified Representative

We are sorry to read about your experience with us. Please submit your details at http://bit.ly/2wF2jkp to elaborate on your experience so that our Guest Relations officers ca...

1.3
Product
Etihad Airways Flight Booking
#1264587
we were scheduled to go from kochin to abu dhabi then a transfer to dubai to visit some friends and then 3 days later abu dhabi to london. Unfortunately due to a personal issue we had to book another flight from kochin to dubai as it got us there quicker. To my horror...
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EtihadHelp
EtihadHelp
Etihad Airways Verified Representative

Hello,Please contact us via our Feedback Form on our website so that we can investigate this further.Thank you. *Rose

EtihadHelp
EtihadHelp
Etihad Airways Verified Representative

Hello,Please contact us through our Feedback Form online so that we can investigate this further.Thank you. *Rose

1.0
Product
Etihad Airways Flight Booking
#1231934
Booking reference: GWBKZK I have made a reservation for my family of 4 with Etihad last week.When I received the confirmation I realized that there is a typo of one letter I ( instead of U , which is next to letter I in computer key board). I called customer service...
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EtihadHelp
EtihadHelp
Etihad Airways Verified Representative

Hi there, this doesn't sound ideal. The name on your ticket has to be exactly the same as in your passport, hence the name change was required. We certainly understand your fr...

EtihadHelp
EtihadHelp
Etihad Airways Verified Representative

Hi there, we're sorry to learn about this. The name on your ticket has to be exactly the same as on your passport, hence the name change was required. We certainly understand ...

1.0
Product
Etihad Airways Flight Booking
#1194435
I have booked a ticket Abu Dhabi - London, Ref: ZWYJRF via tripair, as you see attached, the name booked is Saly Lamie matching my passport spelling, however when I was checking in the Business Counters at the airport the Lady on the desk started telling me that my...
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EtihadHelp
EtihadHelp
Etihad Airways Verified Representative

Hi Sally, we are sorry to hear about this issue. Please send us the details of the case again along with the pictures of your ticket which shows the name as you as stated to f...

Product
Etihad Airways Flight Booking
#1187948
My name is Ravinder, resident of Hyderabad.I am not satisfied with the way Etihad is dealing with its customers. Their customer service is not trained well and are not responsive. I have the below query since September and followed up a number of times on emails. They...
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EtihadHelp
EtihadHelp
Etihad Airways Verified Representative

Hello Ravinder, thank you for reaching out to us. We can see under your case that your case officer has responded to you on 10 January 2018. Kindly check also your spam folder...

1.6
Product
Etihad Airways Flight Booking
#1181556
BOOKED FLIGHTS Sydney - Abu Dhabi - EY451 BUSINESS CLASS Abu Dhabi - Edinburgh - EY27 BUSINESS CLASS ( 2 hours 5 stop over ) ( TOTAL TRAVEL TIME =25H 25M ) ACTUAL FLIGHTS Sydney - Abu Dhabi - EY451 BUSINESS CLASS ( 9 hours 5 stop over ) Abu Dhabi - Munich - EY3...
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EtihadHelp
EtihadHelp
Etihad Airways Verified Representative

Hello, we are sorry to hear about your experience. You may forward your complaint to feedback@etihad.ae and our Guest Relations Team will be able to review it for you. *Isi

1.6
Product
Etihad Airways Flight Booking
I didn't like
  • Not getting to spend time with my family on christmas
  • Etihad staff attitude
  • Worst experience
#1179030
I was so disappointed with the with what had happened, first, I booked online and correctly put my name and my familys name, but during the final ticket it shows my surname was my middle name while my son and my husband was with their correct name (first name and...
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EtihadHelp
EtihadHelp
Etihad Airways Verified Representative

Hello, the name must be as per the passport. If you need assistance for a callback please forward your details to SocialMedia@etihad.ae and our team will check your booking. *...

Product
Etihad Airways Flight Booking
#1088268
Hello there, I am about to share my first experience with Etihad Airways. From past three years, I was working with Infosys, India and then I decided to step out of my comfort zone and planned for higher education in the United States. Moving out of my country for the...
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EtihadHelp
EtihadHelp
Etihad Airways Verified Representative

Hello Neha, we are sorry to hear about your experience. Please forward your text including your booking reference to SocialMedia@etihad.ae. Our Guest Relations Team will inves...

1.0
Al Ain, Abu Dhabi
Product
Etihad Airways Flight Booking
I didn't like
  • Staffs
#1088250
This is about Etihad Airline Scamming by the Etihad company itself.I purchased a ticket worth about $1700 and asked for a refund for the return ticket. The ticket was indeed refundable with a cancellation penalty of about $160. The company refunded me only less than...
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EtihadHelp
EtihadHelp
Etihad Airways Verified Representative

Dear Guest, Thank you for sharing with us your feedback and we regret to hear that you haven't had a great experience on board.Please share with us all the details at socialme...

1.0
Product
Etihad Airways Flight Booking
I didn't like
  • Very poor customer service
  • Total scamming
#944791
Etihad Airways - Worse experience ever
I had bought a round trip ticket for my mother from Iran to San fransico 3 months ago. Today she supposed to fly back to Iran with a 9.40 am flight EY182. After 2 and a half hours commuit we arrived there. We waited 40 min for our turn to checked in. The lady says...
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Gdo
Gdo

I think that the way Etihad customer service treat our complaints is even worst of the bad servce they provide during the flight.They just post some copy-and-pasted messages w...

EtihadHelp
EtihadHelp
Etihad Airways Verified Representative

Dear Guest, We regret to learn of your experience, and we would like to ask the relevant team to investigate the issues you encountered. Can you kindly send your feedback and ...

1.1
Product
Etihad Airways Flight Booking
I didn't like
  • Changing my flight without notification
#930218