Product: Etihad Airways Flight Booking Clear all filters (0 of 35 reviews match)
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Book the ticked 6 month a head. During the departure the travel person said the seat is not confirm because of this we missed the flight. We are able to get the seat next day but we miss the important date. We are trying to contact them what is reason and no one is...
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EtihadHelp
EtihadHelp
Etihad Airways Verified Representative

Hi there, We're sorry to hear that you were unable to board your flight. If you wish to lodge a formal complaint you can do so by visiting the feedback section on our website....

Product
Etihad Airways Flight Booking
#1432137
My wife travelled through etihad airways. She had confirmed ticket booking. Still she was stopped at etihad airways for one whole day saying that the flight is full.
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EtihadHelp
EtihadHelp
Etihad Airways Verified Representative

Hello dear, thank you for your comment. It can happen that flights are overbooked as many guests never show up for their flight. It's unfortunate that your wife wasn't allowed...

1.0
Product
Etihad Airways Flight Booking
#1427710
I already booked two child tickets and the option was for gender master then is gender appears as of my child name and at the time of check in they did not accept ticket and enforce us to pay 350 aed to change name while the issue from ettihad app I was really absent...
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EtihadHelp
EtihadHelp
Etihad Airways Verified Representative

Hi there, please send us the details about this event along with your booking reference via the Feedback form which can be found on our website on the "Contact us" page. Our G...

Product
Etihad Airways Flight Booking
#1410273
I was scheduled to fly today May 25th from Dulles to Abu Dhabi to Mumbai to Chennai. While checking in I asked the counter staff a Mr. Freddy if I could go non stop Abu Dhabi to Chennai. He was helpful and told me that they could not do it but to try and call the call...
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EtihadHelp
EtihadHelp
Etihad Airways Verified Representative

We are sorry to read about your experience with us. Please submit your details at http://bit.ly/2wF2jkp to elaborate on your experience so that our Guest Relations officers ca...

1.3
Product
Etihad Airways Flight Booking
#1264587
we were scheduled to go from kochin to abu dhabi then a transfer to dubai to visit some friends and then 3 days later abu dhabi to london. Unfortunately due to a personal issue we had to book another flight from kochin to dubai as it got us there quicker. To my horror...
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EtihadHelp
EtihadHelp
Etihad Airways Verified Representative

Hello,Please contact us via our Feedback Form on our website so that we can investigate this further.Thank you. *Rose

EtihadHelp
EtihadHelp
Etihad Airways Verified Representative

Hello,Please contact us through our Feedback Form online so that we can investigate this further.Thank you. *Rose

1.0
Product
Etihad Airways Flight Booking
#1231934
Booking reference: GWBKZK I have made a reservation for my family of 4 with Etihad last week.When I received the confirmation I realized that there is a typo of one letter I ( instead of U , which is next to letter I in computer key board). I called customer service...
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EtihadHelp
EtihadHelp
Etihad Airways Verified Representative

Hi there, this doesn't sound ideal. The name on your ticket has to be exactly the same as in your passport, hence the name change was required. We certainly understand your fr...

EtihadHelp
EtihadHelp
Etihad Airways Verified Representative

Hi there, we're sorry to learn about this. The name on your ticket has to be exactly the same as on your passport, hence the name change was required. We certainly understand ...

1.0
Product
Etihad Airways Flight Booking
#1194435
I have booked a ticket Abu Dhabi - London, Ref: ZWYJRF via tripair, as you see attached, the name booked is Saly Lamie matching my passport spelling, however when I was checking in the Business Counters at the airport the Lady on the desk started telling me that my...
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EtihadHelp
EtihadHelp
Etihad Airways Verified Representative

Hi Sally, we are sorry to hear about this issue. Please send us the details of the case again along with the pictures of your ticket which shows the name as you as stated to f...

Product
Etihad Airways Flight Booking
#1187948
My name is Ravinder, resident of Hyderabad.I am not satisfied with the way Etihad is dealing with its customers. Their customer service is not trained well and are not responsive. I have the below query since September and followed up a number of times on emails. They...
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EtihadHelp
EtihadHelp
Etihad Airways Verified Representative

Hello Ravinder, thank you for reaching out to us. We can see under your case that your case officer has responded to you on 10 January 2018. Kindly check also your spam folder...

1.6
Product
Etihad Airways Flight Booking
#1181556
BOOKED FLIGHTS Sydney - Abu Dhabi - EY451 BUSINESS CLASS Abu Dhabi - Edinburgh - EY27 BUSINESS CLASS ( 2 hours 5 stop over ) ( TOTAL TRAVEL TIME =25H 25M ) ACTUAL FLIGHTS Sydney - Abu Dhabi - EY451 BUSINESS CLASS ( 9 hours 5 stop over ) Abu Dhabi - Munich - EY3...
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EtihadHelp
EtihadHelp
Etihad Airways Verified Representative

Hello, we are sorry to hear about your experience. You may forward your complaint to feedback@etihad.ae and our Guest Relations Team will be able to review it for you. *Isi

1.6
Product
Etihad Airways Flight Booking
I didn't like
  • Not getting to spend time with my family on christmas
  • Etihad no care factor
  • Worst experience
#1179030
I was so disappointed with the with what had happened, first, I booked online and correctly put my name and my familys name, but during the final ticket it shows my surname was my middle name while my son and my husband was with their correct name (first name and...
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EtihadHelp
EtihadHelp
Etihad Airways Verified Representative

Hello, the name must be as per the passport. If you need assistance for a callback please forward your details to SocialMedia@etihad.ae and our team will check your booking. *...

Product
Etihad Airways Flight Booking
#1088268