Etihad Airways Flight 212 Reviews

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I traveled by Etihad from Abu Dhabi to Mumbai on 2nd July. I lost my baggage and its been more than 16 days and nobody is answering call or replying to email. What kind service is this Etihad? I need my baggage urgently. I keep calling all day but no human answers. So frustrating. Get grounded!!! Worst airline. Reply to this message if there is any customer service at Etihad. My id:
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