State: Delhi Clear all filters (8 of 395 reviews match)
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i traveled from Auh to Delhi on 29.06.16 by EY228. i reached to Delhi early morning 8.00am but all my 6 baggage's not came. no one was there at Delhi airport to help us. we reached to the Etihad baggage dept but they don't know what happened. we requested to see...
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EtihadHelp
EtihadHelp
Etihad Airways Verified Representative

Dear Nadeem, Thanks for taking the time to share this feedback with us, we would firstly like to apologise for the delay in coming back to us. Kindly let us know if you have r...

I didn't like
  • Baggage items missing
#887210
I had travelled from UK Edinburgh to New Delhi from Etihad Airways via Abu Dhabi. on 11th July 2016. --Flight number EY028 (Edinburgh to Abu Dhabi). --Flight number EY218 (Abu Dhabi to New Delhi). My Baggage number EY144435 and EY144447 are lost. All help line numbers...
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EtihadHelp
EtihadHelp
Etihad Airways Verified Representative

Dear Guest,We are sorry to hear about your experience.Having checked your details, we confirm you that the team has lodged a irregularity report and is working on getting your...

Anonymous
Deepti

Please mark this as resolved

1.0
I didn't like
  • Customer service
  • Lack of information communication
  • Baggage handling
#882207
On arrival I had one baggage missing. There was no etihad airways representative to address missing baggage of the many passengers who travelled on the airline. The general airport representative filled an incomplete form and promised that the luggage will be delivered...
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EtihadHelp
EtihadHelp
Etihad Airways Verified Representative

Dear Guest, We regret to learn of your experience. This year’s peak summer travel period has seen instances where guests’ baggage has been delayed and we sincerely apologise f...

1.0
I didn't like
  • Not organized
#877524
I have lost buggage from my flight from Johannesburg via Abu Dhabi (EY601 - 1st July) to Delhi (EY218) landed on 2nd July. Terribly unprofessional service on requesting a lost baggage form, staff in Delhi didnt know what to do. After trying for 4 days to call the...
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Anonymous
Anonymous

Dear Guest, Thanks for getting in touch today, please accept our apologies for the delay. We have checked this tag number and can see the bag has arrived in Delhi. Please be a...

#876976
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Ey102 And Ey224 Review

Very bad flight i will never suggest any body to go with etihad very frustrating airlines no body respond you when your luggage is not arrived on airport no supportive staff is there.
#876875
Etihad lost my luggage on my flight from San Francisco to India via Abu Dhabi. Its been two days and they can't trace it.How is that possible when there is a bar code scanner on the tag, it must have a last known location. Terrible customer service. The baggage claim...
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EtihadHelp
EtihadHelp
Etihad Airways Verified Representative

Hi there,We're so sorry to hear about your missing baggage. We'd love to help. Could you send us your PIR reference (on your missing baggage report) to socialmedia@etihad.ae? ...

I was about to board the flight from Delhi to abudhabi and from there to bangkok. But the airline staff in Delhi has said I couldn't board because of the fact that I had little cash in my hand and much of the remaining amount in multi currency card. I had around 3500...
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EtihadHelp
EtihadHelp
Etihad Airways Verified Representative

Dear Guest,We are really sorry to hear about your experience. In order to look into your issue, kindly email us your booking reference and feedback on socialmedia@etihad.ae so...

Pitampura, Delhi
#608079
Dear Sir, We, I and my family had bought three tickets from Ezeego1.com for travel from Cairo to Delhi for the 6th of July 2013 on Etihad Airlines vide PNR GVUGLK. The flight was Cairo Abu to Dhabi and Abu Dhabi to Delhi for the 6th of July 2013 on Etihad Airlines. We...
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Anonymous
ashishrcb

Its been more than a month and the only mail they have sent says that they have made no mistake and they will provide no help or redressal. Most useless customer service and...