Etihad Airways Phone Numbers and Emails

Toll-Free Number:

  • (866) 948-1081
    Canada

Customer Service:

  • (877) 690-0767
    United States
  • +61 130 053 2215
    Australia
  • +86 400 882 2050
    China
  • +3 315 732 4343
    France
  • +30 211 198 6206
    Greece
  • +911 800 123 3901
    India
  • +3 531 656 9900
    Ireland
  • +39 022 333 1300
    Italy
  • +8 133 298 4719
    Japan
  • +25 420 765 0946
    Kenya
  • +8 223 483 4888
    Korea
  • +6 037 724 4340
    Malaysia
  • +3 120 203 5444
    Netherlands
  • +6 327 792 6044
    Philippines
  • +656 818 5555
    Singapore
  • +3 490 081 0474
    Spain
  • +4 184 400 2211
    Switzerland
  • +44 345 608 1225
    United Kingdom

Headquarters:

  • +97 160 055 5666

Etihad Airways Emails:

Complaints/ Feedback
Jobs/ Career
Legal
Media
socialmedia@etihad.ae
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Etihad Airways Contact Information

Etihad Airways Website:

Etihad Airways Help Center:

Corporate Office Address:

Etihad Airways
P.O. Box 35566 New Airport Road, Khalifa City A
Abu Dhabi, Abu Dhabi 35566
United Arab Emirates
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Etihad Airways Rating Based on 309 Reviews

Rating details

1.6
more details
Customer service
Level of Comfort
Exchange, Refund and Cancellation Policy
Product or Service Quality

Rating stats

Rating trend

Summary of Etihad Airways Customer Service Calls

859 TOTAL
CALLS
05:33 AVG CALL
DURATION
11% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Etihad Airways Customer Service?

Request for Information Question:

  • “Check flight confirmation”
  • “Inquiry”
  • “I am traveling from Chennai to Charlotte next week , checking my baggage will come straight to Charlotte ? And immigration is done in Abudhabi?”

Activation/ Cancellation Question:

  • “Cancellation process”
  • “Want to cancel my flight”
  • “Cancellation”

Product/ Service Question:

  • “Insurance”
  • “Damaged suitcases”
  • “About rebook airticket”

Refund Question:

  • “Refunds”
  • “Ticker refund”
  • “Refund policy”

Return/ Replace Question:

  • “My suitcase was lost during my return journey from Kansas City MO on Etihad EY 2211”
  • “Changing of flight to manchester”
  • “I have paid to reserve my seats . But now have changed the date of my return flight . Can I reserve seats on amended flight ?”

Payments and Charges Question:

  • “Economy class promo code”
  • “Having difficulty booking open ticket to India from USA with out up charge which was mentioned when ticket was open because we could not take a trip at original trip”
  • “Wrong charges”

Shipping and Delivery Question:

  • Baggage not arrived
  • “I didn't receive an email for my ticket”
  • “Baggage not arrived. Unable to contact Madrid Airport”

Staff Question:

  • “Customer service”
  • “Complaint about bad service and charged me extra money for nothing”

Account Question:

  • “I cannot find my guest miles in my account”
  • “Login problem”

Employment Question:

  • “To see progress of job application”
  • “Need a job”

Cards Question:

  • “Credit card”

Other Question:

  • “Transit visa”
  • “Need some information about luggage”
  • “To know my baggage allowance”

About

Top Etihad Airways Services

Flight, Baggage Policy, Customer Care

Top Etihad Airways Products

Credit Card, Walletplus Credit Card

Etihad Airways Pros and Cons

Pros: Plane, No pros, Airport, Nice in-flight staffs and nice planes, Airlines frequency

Cons: Customer service, Airline service, Services and treatment towards customers or its passinger, Customer service unaware of rules, Service

Summary

Etihad Airways is a national airline of the United Arab Emirates. The company has been in business for only 10 years and it already is one of the biggest airlines nationwide. It was established in July 2003 by Amiri Decree and nowadays it is recognized as the fastest growing airline in the history. Etihad Airways is ruled by CEO and company’s president James Hogan who has more than 30 years of experience in travel industry. The airline provides a wide variety of tickets to the almost all popular worldwide destinations.

Etihad Airways reviews and complaints

Etihad Airways is ranked 93 out of 258 in Airlines and Air Transport category

Area Served

Other, Asia, USA, Worldwide, UK, Canada, Australia

Payment Methods

VISAAmerican ExpressMasterCardPayPal

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