State: Abu Dhabi City: Abu Dhabi Clear all filters (35 of 395 reviews match)
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Hi Etihad Team, I travelled from Hyderabad to Sacramento last week and it was a nightmare of a journey. I was returning back to USA from India and I boarded the flight from Hyderabad to Abu Dhabhi. At the check-in counter the etihad staff told me that they are unable...
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Anonymous
Anonymous

@Ethihad: I have posted in your website. Did not get a response yet.

EtihadHelp
EtihadHelp
Etihad Airways Verified Representative

Hi there, we're sorry to learn about this. We value your insights and need those to improve our services. In order for us to investigate this further, please share your experi...

#1315465
I was on a flight from Chicago to Abu Dhabi on 6/11/2018 flying business class with the intention to fly to Russia for the World Cup on 6/13. Upon arrival in Abu Dhabi on 6/12 my bag never arrived, I immediately went to baggage claim and was told my bag was left in...
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EtihadHelp
EtihadHelp
Etihad Airways Verified Representative

Hello, we are sorry to hear about the issue with your bag. Please send us the case number of your correspondence in a Private message on one of our social media channels (Face...

1.0
I didn't like
  • Services and treatment towards customers or its passinger
  • Lack of feedback and communication
  • Not organized
#1311148
Me and my elderly mother was traveling to Manchester from Islamabad airport, as we had bought the ticket few months ago, time of departure was from Islamabad on the 24/04/18 at 20:40, we received boarding passes from the desk for Islamabad to Abu Dhabi and Abu dhabi to...
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EtihadHelp
EtihadHelp
Etihad Airways Verified Representative

We are sorry to hear about this issue. Please send the details of your experience along with your booking reference to feedback@etihad.ae so that our team can investigate this...

Anonymous
Khazer

I’m awaiting a response from etihad

2.2
I liked
  • Meals
I didn't like
  • Bad communication
#1242428
MISSED BEING WITH CHILDREN ON XMAS DUE TO ETIHAD -VERY VERY DISAPPOINTING *** MUST READ*** I booked to fly with Etihad as they had the quickest total travel time. I paid significantly more to fly with ETIHAD due to the total travel time offered, which ended up being 35...
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EtihadHelp
EtihadHelp
Etihad Airways Verified Representative

Hello, we are sorry to hear about your experience. You may forward your complaint to feedback@etihad.ae and our Guest Relations Team will be able to review it for you. *Isi

1.6
I didn't like
  • Etihad no care factor
  • Not getting to spend time with my family on christmas
  • Delayed flights
#1179030
Etihad Airways - Lost luggage. No response from baggage dept.
Hello, I want to complaint about my lost luggage, and absolute lack of any communication from the baggage department. I have tried calling multiple baggage contacts in multiple destinations from this list:...
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EtihadHelp
EtihadHelp
Etihad Airways Verified Representative

Hello, we are sorry to hear about your delayed baggage. No claim has been made under your bag tag number EY639623.Please send us your booking details including your last desti...

2.3
I didn't like
  • Customer service
  • Rude customer services
  • Worst experience
#1099897
Respected Representative, I am writing to file a complaint that I did not get my luggage at LHE airport. I filed luggage claim request and attached it the file reference number and details of the baggage. Even after 4 days, there is no trace. Customer service is...
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EtihadHelp
EtihadHelp
Etihad Airways Verified Representative

Hello, we are sorry to hear about your delayed baggage.Please send us your details via socialmedia@etihad.ae and we will check with our team. *Ela

Etihad Airways the worst experience ever, obnoxious attitude and behaviour!!
Etihad Airways the worst experience ever, obnoxious attitude and behaviour!!
I had booked my travel from Mumbai to London via Abu Dhabi via Etihad Airways and have had the most horrible and horrid experience I have had in my lifetime of travelling across the world on various airlines. NEVER will I ever travel on Etihad Airways; even if I was...
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Anonymous
Hamdi

I boarded Etihad to goto Abu Dhabi. I asked the Team Leader about whether or not I would need a visa to enter abu dhabi on my foreign passport. She said 'no'. So basically whe...

ZaheerMalim
ZaheerMalim

What a joke these guys at Etihad are... they have removed my post from their facebook page and disallowed my ability to write anything on their page. Great move to silence peo...

1.9
I didn't like
  • No customer service
  • Delayed conveyance of luggage
  • Comfort of seats
#994772
I had the unfortunate experience of travelling with Etihad on 16 DEC 2017 from Munich, Germany to Lahore, Pakistan via Abu Dhabi. After waiting 5 hours at Abu Dhabi airport, I was told that I have been off loaded from the plane to Lahore as it was overbooked. This...
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EtihadHelp
EtihadHelp
Etihad Airways Verified Representative

Dear Guest,We are really sorry to hear about your disappointment. In order to look into this for you, could we have your booking reference and feedback on socialmedia@etihad.a...

1.3
#975369
My husband and I flew First Class from Kennedy to AbuDhabi this past November. We had "superb" service from all the flight attendants. But, the nicest experience on your Airline was meeting with Chef Tanish Kesavan. He personally described the menu, made a few...
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EtihadHelp
EtihadHelp
Etihad Airways Verified Representative

That's really good to hear that both of you enjoyed our flight. We hope to seeing you again soon :) *Zozo

5.0
I liked
  • Good service from flight attendants
  • Plane
  • Fabulous
#970680
Horrible Travel of my life. My flight was delayed by more than two hours, due to that I missed the connecting flight to Brussels, And critical client meeting on Monday. Shocked totally when got a irresponsible reply, stating this is not of the mistake of them, No one...
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EtihadHelp
EtihadHelp
Etihad Airways Verified Representative

Dear Guest,We are sorry to hear that. Your feedback is highly valuable for us. Kindly share your comments on socialmedia@etihad.ae so that we can let our Guest Relations team ...

1.2
#950280