filters
state:
Show
city:
Show
product:
Show
Etihad Airways the worst experience ever, obnoxious attitude and behaviour!!
Etihad Airways the worst experience ever, obnoxious attitude and behaviour!!
I had booked my travel from Mumbai to London via Abu Dhabi via Etihad Airways and have had the most horrible and horrid experience I have had in my lifetime of travelling across the world on various airlines. NEVER will I ever travel on Etihad Airways; even if I was...
Read more
Anonymous
Hamdi

I boarded Etihad to goto Abu Dhabi. I asked the Team Leader about whether or not I would need a visa to enter abu dhabi on my foreign passport. She said 'no'. So basically whe...

ZaheerMalim
ZaheerMalim

What a joke these guys at Etihad are... they have removed my post from their facebook page and disallowed my ability to write anything on their page. Great move to silence peo...

1.9
I didn't like
  • Delayed conveyance of luggage
  • No customer service
  • Rude customer services
#994772
Hello there, I am about to share my first experience with Etihad Airways. From past three years, I was working with Infosys, India and then I decided to step out of my comfort zone and planned for higher education in the United States. Moving out of my country for the...
Read more
EtihadHelp
EtihadHelp
Etihad Airways Verified Representative

Hello Neha, we are sorry to hear about your experience. Please forward your text including your booking reference to SocialMedia@etihad.ae. Our Guest Relations Team will inves...

1.0
Al Ain, Abu Dhabi
I didn't like
  • Staffs
#1088250
Ten days ago, I flew Etihad for the first time as the second leg of my journey from Michigan to Abu Dhabi and had the worst experience on any airplane and with any airline. For starters, on the actual flight, the service on the plane was sub par, to say the least. We...
Read more
EtihadHelp
EtihadHelp
Etihad Airways Verified Representative

Hello, please send us your PIR file reference you received after you claimed your baggage missing and we will follow up for you. *Ela

1.8
Al Ain, Abu Dhabi
#1089950
Etihad Airways - They assitance wroke the passport page
1/1

Etihad Airways - They assitance wroke the passport page

Etihad Airways
#1040798
1.0
Details
When doing the check in,the assitance ***, mr Zai, wroke the page where appears the photograhp. Flight number EY 413
Comment
Show
Value for money

Etihad Airways - Contradiction as solution

Etihad Airways
#1044817
After facing the total disregard for passenger rights,complete lack of customer service as well as transparency regarding reimbursements from Etihad-alitalia, we see another absurdity ..millions paid to cricket players shirts having Etihad publicity but no supgport or money back to passengers who suffered damages from their professional incapacity..
Comment
Show

Etihad Airways Flight Review

Etihad Airways
#1035214
Had our connecting flight between Abu Dhabi and Düsseldorf cancelled but were not told about it until we went to check in for our flight. Now we have been put on a different flight, sitting away from my partner for a 7 hour journey. Nothing was done, not even an apology. Now we have to wait 7 hours in a small airport to get our last hour flight home. Shocking service!!
Comment
Show

Etihad Airways Flight Attendant Review

Etihad Airways
#1015217
1.0
Details
Hi I am writing about 23feb my name is kiran patel i was traveling Chopin to berlin berlin to abudhabi to ahmedabad and I make complain about brok my bag and airhostes behioviur is very rude my email kiran1974patel@yahoo.com i am waiting your response so now I am very upset
Comment
Show
Additional Fees
Product or Service Quality
Staff
Value for money
Please do your self a favor and steer away from ETIHAD. Flight 130 departing from dulles airport was scheduled to leave at 22:10. The Check-in counter started around 18:30. I had my boarding pass printed and ready to drop off my luggage. Then this weird third world...
Read more
EtihadHelp
EtihadHelp
Etihad Airways Verified Representative

Hello, please send your details including booking reference to SocialMedia@etihad.ae. We will look into this for you. *Ela

Etihad Airways - Lost luggage. No response from baggage dept.
Hello, I want to complaint about my lost luggage, and absolute lack of any communication from the baggage department. I have tried calling multiple baggage contacts in multiple destinations from this list:...
Read more
EtihadHelp
EtihadHelp
Etihad Airways Verified Representative

Hello, we are sorry to hear about your delayed baggage. No claim has been made under your bag tag number EY639623.Please send us your booking details including your last desti...

2.3
I didn't like
  • Rude customer services
  • Worst experience
  • Customer service
#1099897
I have spent an incredible large amount of time submitting proof of evidence and communicating with the baggage claim team. After 4 months of me emailing them and waiting for a reply, they finally responded and agreed to pay the reimbursement for a new baggage. I...
Read more
EtihadHelp
EtihadHelp
Etihad Airways Verified Representative

Hello, we are sorry to hear about your case. We will contact our Baggage Claims Team and ask them to settle the claim and contact you. *Ela

#1113738
Etihad Airways - Missing my cabin language
Etihad Airways - Missing my cabin language
Etihad Airways - Missing my cabin language
On May 17th 2017, in EY 271 Fly from chennai - abuthabi,i miss my red safari box type cabin language inside the flight itself, in my cabin language i have pink colour file with my daughter kaviya birth certificates, hard disk, cd player... and my dress(legings, tops),...
Read more
Anonymous
Gowrishankar

This is my File reference number and they closed the case without my without informing me and stating we cant able to find the baggage.PIR : SFOEY12039Claim Reference NO : 5...

EtihadHelp
EtihadHelp
Etihad Airways Verified Representative

Hi there, did you report about your lost property upon your arrival? Could you please send your file reference number for our review. *Joe

#1052073
I had a flight route Cairo to Abudhabi. Came to airport after 3 hours travel from my town and after 1.30 minutes of airport security ***, I discovered my ticket changed to next flight which is after 14 hours !!!!!! I have to go back to my town now as your staff at...
Read more
EtihadHelp
EtihadHelp
Etihad Airways Verified Representative

Hi Yasser. Thank you for sharing your experience with us. We can see your case officer sent you an offer and the latest emails are already assigned to him. He will get back to...

#1101878
I forgot two phones, Samsung galaxy silver in colour with a black cover and Nokia C200 black in colour in the checking tray when i was told to go for check up in room 5. This was on 25th June, 2017 at around 7:30 am in the morning. I sent an email addressing the issue...
Read more
EtihadHelp
EtihadHelp
Etihad Airways Verified Representative

Hello, we have forwarded this to our Lost & Found Department. If your items have been located, they will contact you directly. Thank you. *Rose

4.0
I liked
  • Nice in-flight staffs and nice planes
  • Fabulous
I didn't like
  • Complaints handling
#1072643
ETIHAD Airways gives the Travel industry an Appalling image & Incompetence whom implements Worst practice sourcing strategy bringing the Airline industry into Disrepute - THEY: Misrepresents staffing information; Misleads advice to clients; Ineffective in resolving...
Read more
1.0
#1087054