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2.9 Based on 137 reviews
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  • Customers like
    • Inflight experience 12
    • Nothing to like about the experience with etihad airways 3
    • Worst 2
  • Customers don't like
    • Customer service 16
    • Airline service 15
    • Customer service unaware of rules 12

Etihad Airlines Hi My Name is Shafiullah Khatri I have flight on dated January 11-2017 from Manila Philippines to Karachi Pakistan with flight number EY421at 00:35a in Business Class. My E-Ticket Number is: Etihad Airways (EY) 6077904194916 I booked with Vayama Air Line Confirmation Code: YGFWLO I am disabled person I have Electronic wheel chair scooter for my mobility so I want to inform you in advance so you will aware and take required... Read more

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Etihad Airways Etihad Airways Contacts & Information Posted: Dec 1, 2016 by skshukla Baggage lost, when traced suitcase got damaged, local cheap repair, need replacement Complaint Rating: 0 % with 0 votes Contact information: Noida, India MY BAGGAGE WAS SENT BY FLIGHT EY223 FROM DELHI TO MARRAKECH ON 14TH NOV 16 ALONG ( PNR UGWQHD ETKT 6071124157740-1) . ON WAY I FELL SICK AND NOT ALLOWED TO CONTINUE. MY RETURN TICKET WAS MADE PNR ETKT... Read more

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We travelled from Ahmedabad to Chicago on29th nov 2016 at 9.15 pm from Ahmedabad.During our journey from Abudhabi to Chicago we experience bad customer service from cru member Airhostess.She was rendering her service as per her own choice and not pessengers requirement.She ignored our demand and sometime denied to serve.Our seat number in flight Ey 151 was 52 A and C.I dont know the proper name of crue member but it starts with ROM.....Vi(last... Read more

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Luggage first misplaced and later returned with lot of items missing from the baggage. Despite my continuous messages and mails, the airlines has failed to respond in any positive manner. The way my luggage was returned, showed the airlines in a very unprofessional attitude. I have even given them the list of items missing from my baggage but to no avail. Read more

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Flight got delayed From Hyd To AbuDhab on 12/11/16 RESERVATION CODE ::::: AVFXQQ TICKET NUMBER :::::: 6072217470547 In Abudhabi Missed connecting flight From Abudhabi to LA, re issued boarding pass for next day with different route & different flight From Abudhabi To Dallas and then From Dallas to Sanjose I got to know from air hostes that my baggage is not loaded in the flight Abudhabi to Dallas, and told it will be dispatched on 14/11/2016... Read more

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This was my first and very bad experienced journey with etihad. I was supposed to fly from Delhi to DAR-Tanizania on 02/11/2016 and we reached airport on time but we got to know that the jet airways from delhi to abhi dhabi is delayed by 3 hrs and we will miss next flight as well. There was no communicaton via tel or email from airlines. This was shocking for us and we have been advised to check with jetairways office for further options. It... Read more

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Horrible Travel of my life. My flight was delayed by more than two hours, due to that I missed the connecting flight to Brussels, And critical client meeting on Monday. Shocked totally when got a irresponsible reply, stating this is not of the mistake of them, No one was able to explain, why the Delhi flight started too late. Another good thing with this 5 star carier... they were having only one option after 24 hours and they offered my stay... Read more

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Knowing the heavy traffic in Kolkata, I did an online checking before my flight, "just in case" as I do everytime. And this day it happened, we stayed stuck 4h in the traffic. With my boarding card in hand, I took my small bag and ran to the airport (in rain and mud...) When I arrived the counter was closed, but still 50min before the ***. Infortunately Etihad crew didn't let me in, saying that I have to go to the counter. But why? I have a... Read more

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Etihad left my sister stranded at Chicago airport. She was told that she was late despite been at etihad counter 3 hours before flight. This is pathetic. Never fly this airline. Read more

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This is about Etihad Airline Scamming by the Etihad company itself. I purchased a ticket worth about $1700 and asked for a refund for the return ticket. The ticket was indeed refundable with a cancellation penalty of about $160. The company refunded me only less than $20 for the ticket worth $1700. I tried so many times over more than a year contacting the customer care and no respond. They simply ignore the question how come the refund is less... Read more

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