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Etihad Airways - Missing my cabin language
Etihad Airways - Missing my cabin language
Etihad Airways - Missing my cabin language
On May 17th 2017, in EY 271 Fly from chennai - abuthabi,i miss my red safari box type cabin language inside the flight itself, in my cabin language i have pink colour file with my daughter kaviya birth certificates, hard disk, cd player... and my dress(legings, tops),...
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EtihadHelp
EtihadHelp
Etihad Airways Verified Representative

Hi there, did you report about your lost property upon your arrival? Could you please send your file reference number for our review. *Joe

EtihadHelp
EtihadHelp
Etihad Airways Verified Representative

Hi there, did you report about your lost property upon your arrival? Could you please send your file reference number for our review. *Joe

#1052073
EVEN THOUGH ABSURD HAVING YOUR ENTRY BLOCKED BECAUSE YOUR NAME CAME FIRST AND SURNAME AFTER,EVEN AFTER ALMOST IMMEDIATE CORRECTION BY TOUR OPERATOR,ALITALIA ETIHAD SHOWED ABSOLUTELY NO DESIRE TO GIVE ASSISTANCE TO A SENIOR PASSENGER, TRAVELLING FROM MILAN TO INDIA BUT...
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EtihadHelp
EtihadHelp
Etihad Airways Verified Representative

Hi joazbri, Thank you for reaching out to us. Could you kindly let us know if you have already filed a complaint about this? *Sky

joazbri
joazbri

EVEN THOUGH ABSURD HAVING YOUR ENTRY BLOCKED BECAUSE YOUR NAME CAME FIRST AND SURNAME AFTER,EVEN AFTER ALMOST IMMEDIATE CORRECTION BY TOUR OPERATOR,ALITALIA ETIHAD SHOWED ABSO...

1.0
I didn't like
  • Absurd behaviour
#1041305
First of all this is my honeymoon trip and I reseved from Cairo to Abu Dhabi , Abu Dhabi to Singapore and from to Singapore to Bali suppose my final flight would arrive 14:40 Sunday 30,2017 What happened I came to Abu Dhabi finding out that Our Abu Dhabi - Singapore...
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Anonymous
Anonymous

Etihad and its alitalia partner showed total incapacity of trying to reach a reasonable agreement with a senior passenger that was blocked from flying due to name inversion,th...

EtihadHelp
EtihadHelp
Etihad Airways Verified Representative

Hello, we are sorry to hear about your disappointment.It seems you have been rebooked over Jakarta in order to avoid a bigger delay. Of course we totally understand your frust...

1.1
#1041030

Round-trip Ticket Review

Etihad Airways
#1044817
After facing the total disregard for passenger rights,complete lack of customer service as well as transparency regarding reimbursements from Etihad-alitalia, we see another absurdity ..millions paid to cricket players shirts having Etihad publicity but no supgport or money back to passengers who suffered damages from their professional incapacity..
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Short Review for April 29, 2017, Pc_bad_quality

Etihad Airways
#1040798
1.0
Etihad Airways - They assitance wroke the passport page
1 of 1
When doing the check in,the assitance ***, mr Zai, wroke the page where appears the photograhp. Flight number EY 413
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Etihad Airways Flight Review

Etihad Airways
#1035214
Had our connecting flight between Abu Dhabi and Düsseldorf cancelled but were not told about it until we went to check in for our flight. Now we have been put on a different flight, sitting away from my partner for a 7 hour journey. Nothing was done, not even an apology. Now we have to wait 7 hours in a small airport to get our last hour flight home. Shocking service!!
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Short Review for March 02, 2017, Other

Etihad Airways
#1015742
1.0
I have problem about you services food and broken bags
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ETIHAD Airways Senior Management are in the Business of Unprofessional conduct & Deliberate deception whom provides Inaccurate online Web flight details; Deceptive flight changes Without notifying already booked passengers; Distorts False aircraft details on their...
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EtihadHelp
EtihadHelp
Etihad Airways Verified Representative

Hi there, we understand you're not happy and would like to look into this further for you. However, in order to do so we would kindly ask you to email: socialmedia@etihad.ae w...

I have been travelling Etihad Airways for last 2 years.Hyderabad Ground staff for Etihad Airways are very bad I cannot describe the Attitude,lack of professionalism and customer care.This is the second time i had a Very very bad experience at Airport.Never ever...
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EtihadHelp
EtihadHelp
Etihad Airways Verified Representative

Hi there, thank you for reaching out to us. We can see you have also sent us an email about this and we will soon create a case for you, so our Guest Relations team can invest...

1.8
I didn't like
  • Error in booking system
  • No customer service
  • Lack of professionalism
#1030570
Travelled from Perth to Madrid..Madrid to Perth. Flight from Perth on your dreamliner.. zero legroom...check in staff arguing with my wife about her medical certificate because she was 32 weeks pregant. Abu Dabai to Madrid. Plane was an old realmadrid plane.. rock hard...
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EtihadHelp
EtihadHelp
Etihad Airways Verified Representative

Dear Guest, Thanks for coming to us today and sharing this feedback, we would like to further investigate this for you. To do so, kindly send us this feedback and your booking...

1.8
I didn't like
  • Food
  • Seats
  • Customer service
#1024660
Why cant you act on the complaints given by customers, I'm also going tell the same story. You staff were not attentive in service and food menu also not at all good. ( This complaint is not by my self, many passengers have complained to your on board cabin crew...
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EtihadHelp
EtihadHelp
Etihad Airways Verified Representative

Dear Guest, Thanks for taking the time to come to us today and share this experience. We would certainly like to review this and create a case for you. To do so, kindly send t...

#1020865
Whilst reading other reviews I remembered something else that upset me. Your cabin staff are rude and unhelpful.When we departed AbeDhahbi it was 10.00 am in the morning and the gentleman in front of me put his seat all the way back.When it came to the meal service I...
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EtihadHelp
EtihadHelp
Etihad Airways Verified Representative

Dear Guest, Thanks for taking the time to contact us and share this experience with us. In order to further investigate this we would need your booking reference or ticket num...

2.1
I didn't like
  • Anything
#1017215
My granddaughter and I flew to London via Abu darbi on the 15 of January.My first complaint was when we were checking in,I asked the gentleman very politely if it was possible for us to have a spare seat next to us ,his reply was quiet short with answer being no it's a...
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EtihadHelp
EtihadHelp
Etihad Airways Verified Representative

Hi there, can you kindly provide us with your full name in order for us to process with creating your case. *Pennie

EtihadHelp
EtihadHelp
Etihad Airways Verified Representative

Dear Guest,Thanks for coming to us today and sharing this recent experience with us. We can understand this disappointment and thank you for brining this to our attention. In ...

2.1
I didn't like
  • Delayed flights
  • Anything
  • Baggage managment
#1017173
I was travelling from SFO to Bangalore on 19th Feb '17. I had two check-in and one cabin baggage. Cabin baggage was weighing around 6kgs and dimensions were 55x38x28cm which is marginally higher as specified by Ethihad. In SFO it was allowed. Same bag I used generally...
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Anonymous
Anonymous

So you knew the bag was bigger than allowed, but try to sneak it on anyway. When you are caught, expect to pay the price that YOU AGREED TO when you bought the ticket. Besid...

EtihadHelp
EtihadHelp
Etihad Airways Verified Representative

Dear Guest, thank you for sharing your experience with us. Please kindly contact us via socialmedia@etihad.ae in order to lodge a formal complaint. *Zozo

#1010963